E-Books, Tools, Worksheets

This section is a work in progress and we are very interested in your suggestions for improvement.  Please contact the authors to let us know what you think..

Downloadable E-Book:  The Art of Social Sales: Sales 2.0 Strategies in 5 Industries

The Customer Collective recruited top corporate leadership and thought leaders (including Phone Works CEO, Anneke Seley) who sell in a variety of industry sectors to guide you through the new wave of selling.

Downloadable E-Book: Selling Through A Slump: An Industry-By-Industry Playbook

Selling in a recession is tough. And simply doing more of the same is not the way to survive, much less thrive, in a recession. There are important dos and don’ts in times like these. This eBook is your industry-specific roadmap out of the economic slump.

Sales Process Measurement Worksheet

Referenced in Part 2 (page 69) of the book, this .xls worksheet is a template for tracking key sales process metrics, including conversion rates.  Contact the authors for questions on how to customize it for your business.

“Green Guide to Your Office” by The Climate Group

Referenced in Part 2 (page 95), this document (.pdf) introduces key steps to reducing your company’s  carbon footprint, including using Sales 2.0 practices.